A Bill com Review by Accounting Experts

bill.com review

Tipalti automates the entire payment process, liberating you to focus on making a strategic impact. Cut the manual work and focus on revenue growth and cash flow management instead of back-office financial operations. End-to-end automation provides the infrastructure for long-term success…. Each Sourcery client has a dedicated account manager to help with any issues. The support staff are hands-on with every user, so clients can make the most of the product’s full functionality.

  • Get your money twice as fast with Bill.com’s Accounts Receivable solution.
  • This organization failed to mail payment to me by not including my whole address which was in their system when I signed up.
  • Our service is free because software vendors pay us when they generate web traffic and sales leads from GetApp users.
  • This way their money is protected, they stay aware of payment activity, but their time on this process is significantly minimized.
  • The Essentials plan includes either accounts receivable or accounts payable management, approvals and sign-offs, import and export of select data, and email/chat support.
  • The dashboard shows both the A/P and A/R information.

We work with a lot of vendors where the ‘pay to’ is an agency so we aren’t able to easily connect a vendor for ePayment. I’m going to have my company move to something else since ruined user experience. I don’t know who the developed this new interface, but it certainly wasn’t an accountant. The accounts receivable elements of Bill.com are not as complex as the site’s accounts payable, but they don’t have to be. The tools provided will serve a small business with basic invoice needs well. Plus, if you use the site in conjunction with an accounting application, you’ll probably create your invoices in the other app. If you use the provided default form, you complete it by selecting from drop-down lists and entering data in the given fields.

Is Bill.com Easy To Use?

The Enterprise plan offers the same integrations, as well as NetSuite and Sage Intacct syncing. Integrations with popular accounting software, including QuickBooks and Sage Intacct, allow users to auto-sync data. Process for most small businesses is good separation of duties. This means having different people owning different processes to protect the business assets. With payments, this means having someone prepare the payment , someone else approve it , and someone else pay it .

Hover over this list, and an additional list containing matching text descriptions for each icon slides out. Click on the top link, Actions, and a menu of activities you can access directly from there drops down . All the other entries in this menu take you to the site’s https://www.bookstime.com/ main sections. By walking you through the basic processes at the start, you learn how easy it is to comply with the workflow. So, with Bill.com, it’s a good idea to familiarize yourself with the site’s core tasks before you start dealing with other settings.

Great Platform For Electronic Payments

If an international wire transfer is sent in U.S. dollars, users will be charged $9.99 per transaction. While the Team plan includes integrations with QuickBooks and Xero, these are not available on the Essentials plan.

bill.com review

Bill.com is an accounting automation and digitization software provider that helps small- to midsized businesses simplify their financial processes. It also offers deep insights into workflows and cash flows, to help businesses better manage their spending. Bill.com is a web-based billing and invoicing software for small businesses and accounting firms.

Billing and Invoicing

Account payable software such as Bill.com makes accounting and keeps track of all your payments without double data entry. Through the integration, you will avoid any faulty accounting and keep track of your bills in an organized and consistent manner. Bill.com is not accredited by the Better Business Bureau but has a B+ rating on the site. On TrustRadius, Bill.com received a score of 7.1 out of 10 based on more than 50 reviews. While many users lauded the platform’s ease of use, document management features, and accounting integrations, some were dissatisfied with the customer service. Bill.com’s invoicing side has limitations if your customers aren’t using Bill.com. You can’t fully utilize the invoice tracking features for customers processing invoices outside Bill.com.

Is Bill com a legitimate site?

Bill.com is a legitimate and secure accounts payable and accounts software that helps businesses automate their bills and invoices. Bill.com receives many positive reviews for its customers and uses industry-standard security measures to keep their customers' data safe.

Bill.com also has the ability to do international payments. This provides yet another method and makes Bill.com a 1-stop shop. Giving auditors’ access is as easy as creating a custom view-only role – saving you a lot of time pulling checks and supports for them. Not only are we able to do electronic payments, but we have… Award-winning Lockstep connects the world’s finance teams so they can work better together. Founded in 2019, Lockstep eliminates cash traps and leaks created from manual synchronization of books between B2B trading partners.


The invoicing features of Bill.com aren’t as impressive as other invoicing software. It doesn’t offer a wide array of features that lets you add some branding to your invoice. Though Bill.com has three bill.com review templates to choose from, we can’t recommend their invoicing if you want to add logos and other company branding to your invoice. Instead, you may choose Invoicera for full customization of invoices.

How does online bill pay work?

Online bill payment is a secure electronic service that allows customers to pay bills without having to write checks and mail them. Online bill payment usually is tied to a checking account from which funds are withdrawn electronically for payment of one-time or recurring bills.

Based on the rules you set, Bill.com manages the workflow—so you can get back to your business. Bill.com is an end-to-end cloud-based software platform that simplifies, digitizes, and automates the repetitive and manual tasks involved in paying and getting paid. Bill.com is a company based in San Jose, California, that provides automated, cloud-based software for financial operations. A white-labeled, end-to-end payments automation platform, Bill.com Connect is offered to financial institutions as part of their single sign-on online business banking ecosystem. After each transaction, Bill.com updates your software so that your accounts are balanced, and you have a better understanding of your earnings.

Bill.com Software

The final section of the navigation pane includes links for reports and other miscellaneous screens, like support and expense management. Bill.com has completely revamped its navigation tool since my last review, and it’s much more elegant and usable. A series of small icons appears in a left vertical pane.

bill.com review

Our people has reached out so many time, nothing happened, no resolution. I came onboard, first thing is connecting with Bill.com customer service to tell them the issue, I was promised that they will call me. I have never seen such a bad system and customer service, we will switch to something else sooner than later. It is my second review regarding dealing with bill.com. Even though the service they provide facilitates a lot of procedures internally, the lack of support from their customer service makes me distrust this platform.

About the business

Zero help online and less than zero help on phone. Wife called after three days trying to get our account fixed and the person who answered the phone was SNORING!! She refused to give her name and refused to help with the account. We are unable to pay bills because of a bill.com screw-up and there isn’t a person who will answer the phone and help. This organization failed to mail payment to me by not including my whole address which was in their system when I signed up.

  • Users enjoy the automated features and ease of payment approval.
  • There are three different templates that you can modify by adding or removing standard fields.
  • Select the newsletters you’re interested in below.
  • Once forwarded, you’ll get a notification in the Bill.com inbox.
  • Others, like Sourcery, are end-to-end solutions that include vendor management as well as streamlined invoicing and auto-reconciliation.
  • Give your customers a choice of ways to pay online, via credit card, PayPal, direct from their bank, even auto-pay so paying you is easier and more convenient than ever.

Each box in the grid contains a link labeled More actions . Open this drop-down menu, and you can select one of five entries there, depending on the content of the email.

Bill.com for Xero eliminates double data entry and provides paperless accounts payable and account receivable. The cloud-based payments platform allows users to approve bills on the go on their mobile device and pay bills electronically with a single click. Give your customers a choice of ways to pay online, via credit card, PayPal, direct from their bank, even auto-pay so paying you is easier and more convenient than ever. As your receive checks and online payments, Bill.com makes your deposits for you, and updates your accounting program when you sync. Simplify your receivables management with Bill.com’s Accounts Receivable worry-free online invoicing. Bill.com is an accounts payable and receivable solution for mid-to-large-sized businesses. While the software combines accounts payable and accounts receivable solutions, Bill.com offers limited accounts receivable tools and very basic invoicing features.

Their chat is equally terrible and is NO help at all. Bill.com is absolutely the crummiest, worst company out there for online bill. Their support is awful and their delivery service just terrible. PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology.

Great savings for business invoicing.

Schedule and send payments by ACH, wire transfer, virtual card, and check. Custom user roles, custom approval limits, and multi-entity/location/accounting files.

  • When all the needed fields are included, you can save the entry, and review and pay it or mark it as paid.
  • True to its name, Bill.com’s primary function is to facilitate domestic and international payments.
  • Businesses can use the AI-enabled platform to digitize financial processes, automate workflows, create and pay bills, send invoices, and process payments.
  • Once you have that bill in, the software will fill in the information automatically and give you the option to approve the check directly or make some changes and then approve.
  • When I try to set a vendor up for ePayment, I no longer have the option of finding them by their name+email, now it’s only by their Vendor display name.
  • A range of features, such as custom user roles and approval policies, help improve visibility and control over processes.
  • This means that they are audited based on a set of industry-controlled criteria regarding, among others, security, integrity of their transaction processing, and confidentiality.